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Infrastructure Operations and Technical Publications

  

Paul Jenkins (September 2012)

Professional Occupations:

Program/Project Manager
  • Data Center Operations
  • Infrastructure Management
  • Hardware, Software, and Services
  • Team and Personnel Management
  • IT Policies and Procedures
  • Change Management
  • Mission Critical Systems
  • Backup/Restore and Data Security
  • Disaster Recovery & Business Continuity
Technical Writer and Documentation Specialist
  • Manuals, Guides, SOPs, White-Papers, etc.
  • FDA Part-11 Compliance Documentation

Contact Details:

Email address: paul@pajcg.net

Sharp, results-oriented professional with extensive experience driving all aspects of technology projects and infrastructure operations for a broad collection of clients and companies; diverse range of systems and network expertise, combined with strong leadership skills and the ability to quickly understand business needs, establish rapport with teams, and steer complex initiatives in an array of high-demand business environments. Unsurpassed technical writing background, utilized to develop and deliver clear, concise documentation and SOPs that are critical for optimizing IT processes and procedures.

Deliver expert guidance and leadership to clients on complex high-impact technology initiatives for a diverse base of clients. Direct IT teams in all stages of projects from planning to production for Windows Active Directory environments; create strategies for risk mitigation and contingency planning; prepare project deliverables, goals, and milestones; coordinate with other PMs to manage cross-project dependencies; document lessons learned and sharing results with management. Manage personnel issues, perform evaluations, and facilitate meetings with technical and business teams to ensure optimal results. Author, review, and update technical documentation to provide critical resources for clients following implementations.